Preparing your customer-facing workforce for remote working

The “work from anywhere” concept was set to become a reality for many organisations over the next decade, but due to the current global health crisis, the speed in which businesses roll out virtual offices has had to increase significantly.

Advancements in technology in recent years have meant many businesses already operate a flexible, remote working structure successfully, but this type of working doesn’t come without its challenges. The very sudden need to accommodate entire workforces from remote locations is something that many organisations have not had the opportunity to prepare for.

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